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  SAP C4C – Work Centers & Views When you open SAP Cloud for Customer in Silverlight mode, you can access multiple work centers to perform various administrative and configuration tasks. 1. Feed 2. Business Analytics 3. Application user management 4. Business Configuration 5.Business Partner 6.Organizational Management 7.customer 8.People 9.Marketing 10.Sales 11.Activities 12.Analysis 13.Competitor 14.Products 15.Library 16.Service Control center 17.ECC Search 18.offers ,Visits, Surveys…. etc Administrator This is a very important work center and is available to the admin users. Most of the customization activities in C4C is done in this work center. This work center is available in Silverlight view of C4C system. It has many customizations like service and social, sales and marketing setting, mash up services, workflows, user management, approval process etc. SAP C4C – Project Implementation & Scoping As a part of SAP C4C, there are various activities, which you need to pe...

  SAP Cloud for Customer ( C4C) beginners Guide-Part 1 I hope below information gives you basic details on SAP C4C. In today’s competitive market, it is important to meet customer requirements and align your sales, marketing and service business lines to provide higher customer satisfaction. It is also important to design a cheap, integral solution that helps an organization to achieve its objectives and meet customer needs in a flexible environment. SAP Cloud for customer (C4C) is a cloud solution to manage customer sales, customer service and marketing activities efficiently and is one of the key SAP solution to manage customer relationship. SAP C4C is based on the following individual products : SAP Cloud for Sales SAP Cloud for Marketing SAP Cloud for Social Engagement SAP Cloud for Service and Cloud for Field Service Employee  Central Service Center  – leveraging SuccessFactors Employee Central/HR solution. Following are the key objectives of SAP Cloud for Customer: ...